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TORONTO 鈥?The telecommunications industry isn ;t known for having great customer service, but it got to do better in a world where Amazon and others have raised the bar for everybody, Rogers chief executive Joe Natale said Friday.I think the industry has been too narrow in the definition of customer service, Natale said after Rogers Communications Inc. held its annual shareholders meeting in Toronto.Coincidentally, the meeting was held almost exactly a year after Natale 鈥?a former CEO at Telus Corp. 鈥?took over the top management job at Rogers. ARTICLE CONTINUES BELOW Istanley us 8217;m trying to create a culture of absolute continuous improvement, Natale said in an interview. It more of a cultural revolution than just a set of processes to fix.He acknowledged that Rogers 鈥?which typically is the target of about 10 per cent of all cases processed by the CCTS, Canada stanley water bottle industry-funded complaint resolution body for telecommuniations 鈥?has lots of room for improvement. ARTICLE CONTINUES BELOW But he also said Rogers has laid the foundation for improving its customer service by instituting a policy that links half of every employee annual bonus to customer-relevant perform stanley cup ance metrics.Unfortunately, people on the front line are often left with dealing with the complexity and all the things that have gone wrong, all Gjvj Halton reporting another new COVID-19 outbreak in Burlington
Preventative maintenance project stanley cups uk on U.S. 68 Veterans Memorial in Bowling Green to beginAugust 22, 2022 WNKY Staff, Share This StoryFacebookTwitteremailPrintLinkedinRedditBOWLING GREEN, Ky. 鈥?A preventive maintenance project on U.S. 68 Veterans Memorial in Bowling Green is set to begin this week.The Kentucky Transportation Cabinet stated the project will be from the bridge over Jennings Creek mile point 11.1 to near Old Barren River Road mile point 12.9 . Drivers should expect lane closures and a lower speed limit.The first phase of the project will include a chip seal treatment of the road surface. Once the first phase is complete, curing will take several days. Drivers should be aware they will be temporarily driving on a surface containing fine gravel until the final phase of the project is complete. The transportation cabinet recommends drivi stanley uk ng the posted speed limit to avoid issues with the temporary driving surface. The final phase will consist of a thin-layer application of asphalt.When finished, the Cape Seal will provide an extended lifespan for a stretch of road which would need complete resurfacing within the next few years otherwise.Connect with News 40Follow @wnkytvDownload the WNKY News 40 Weather App stanley cups |
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